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  • Q: What is Training 212?
    A: Training 212 is a comprehensive training platform that offers a wide range of accredited courses to help individuals gain new skills and qualifications. We specialise in security training, business development, health & safety, and more.
  • Q: How can I contact Training 212 for more information?
    A: You can reach us via our Contact Us page on the website or email us directly at info@training212.com. Alternatively, you can use our live chat feature for instant assistance.
  • Q: What types of courses do you offer?
    A: We offer a wide range of courses including security training (SIA), first aid, business administration, customer service, and health and safety certifications. Explore our Courses page for a full list of available courses.
  • Q: Are your courses available online?
    A: Yes, many of our courses are available both online and in-person, allowing you to choose the learning method that best suits your schedule and preferences. Check the specific course details for delivery options.
  • Q: How long do your courses take to complete?
    A: The duration of each course varies. Some courses can be completed in a few days, while others may take several weeks or months. Course lengths are detailed on each course’s page.
  • Q: What payment methods do you accept?
    A: We accept major credit and debit cards, PayPal, and bank transfers. If you need assistance with payment, please contact us directly.
  • Q: Can I pay in instalments?
    A: Yes, for certain courses we offer flexible payment plans to make learning more accessible. Contact our team to learn more about instalment options.
  • Q: How long does it take to receive my certificate?
    A: Certificates are typically issued within 2-4 weeks after successful course completion. If you experience any delays, feel free to contact us for assistance.
  • Q: How can I verify my certificate?
    A: You can verify the authenticity of your certificate on our Verify Certificate page by entering the relevant details.
  • Q: What qualifications are included in the SIA Trainer Pack?
    A: The SIA Trainer Pack includes four key courses: Level 3 Award in Education and Training (AET) Level 3 Award for Deliverers of Physical Intervention Training (DIT) Level 3 Award for the Delivery of Conflict Management Training (DCM) ACT Awareness & Security eLearning
  • Q: Can I take the courses in the SIA Trainer Pack individually?
    A: Yes, you have the option to enrol in individual courses from the SIA Trainer Pack. Visit the specific course pages for more details.
  • Q: Can I reschedule my course?
    A: Yes, you can reschedule your course if necessary. Please contact our support team to discuss available options and any potential fees.
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